COVID-19

A message from Snug Harbor Cultural Center & Botanical Garden about Coronavirus/COVID-19

The safety and health of our Snug Harbor visitors and community is always our top priority. We are closely following the direction of our city and state health and elected officials in regards to monitoring and containing COVID-19.

Snug Harbor Cultural Center & Botanical Garden is proud to support the City of New York in their efforts to stop the spread of coronavirus by facilitating a drive-through testing site.  The site, which will be operated by One Medical, is expected to be operational beginning Tuesday, April 21, 2020, and will continue until further notice.

The testing site will be kept isolated from regular Snug Harbor campus foot and vehicular traffic, and Snug Harbor’s main outdoor grounds will remain open for socially distant strolling during normal operating hours of dawn until dusk, seven days a week.The testing site will be a 10’ x 30’ drive-through location at the parking lot immediately within Snug Harbor’s West Gate at Snug Harbor Road.  Patients without a car will be redirected to other walk-in sites throughout the City. 

The testing site will serve the general public, as well as Frontline 1199 Home Healthcare workers, essential workers and other vulnerable populations, including adult care employees or those who work with people with disabilities, and NYC residents who are 65 and older with preexisting conditions. 

Testing has now opened up to a drive-up system, meaning appointments are no longer required as of Tuesday, May 26. Please note, One Medical is only processing diagnostic tests, not antibody tests.  Patients will still need to register with One Medical first in order to receive a test.  They can visit www.onemedical.com in order to complete registration which takes about 5 to 10 minutes.  They’ll have access to a free membership with One Medical for 30 days. For anyone who doesn’t have access to a computer, they can call One Medical at 1-888-ONE-MED1, and someone from either their admin or membership advisory team will help them with registration.  Patients are strongly encouraged to update One Medical with their insurance information during registration.  They can do so by downloading the One Medical mobile app and uploading a front and back picture of their insurance card.  This should be done before being seen for testing. 

The Snug Harbor testing site’s hours of operations will be 9:00 AM – 6:00 PM, Monday – Friday, with the potential for weekend hours as governed by demand, determined by One Medical.  Stationary parking will not be provided as part of this operation, as the test takes less than 5 minutes and patients will remain in their cars for the entirety of the process.  The testing site will be enclosed using steel police barriers, and monitored by One Medical staff, including security personnel, in order to avoid confusion, cross-interaction with the public and Snug Harbor staff, and bottle-necking on the grounds. 

Other FAQs from One Medical:

  • Do I need an email address, credit card, or smartphone to get access to One Medical?
    No, if you do not have access to any of these items you can sign up by calling 1-888-663-6331. Translation services can also be provided.
  • Do I need symptoms to get tested, or can I get tested if I have been exposed to COVID-19 at home or at work?
    No proof of symptoms or exposure is required. You can get tested if you’re experiencing symptoms or if you feel you were exposed to COVID-19.
  • What is the cost?
    There is no cost to sign up or to be tested. Lab processing fees may apply depending on your insurance coverage. When you sign up for One Medical you will start a free 30-day trial period using the code GETCARE30. You do not need to actively cancel this trial as it cancels automatically after 30 days. In addition, be sure to enter your health insurance information to avoid a one-time charge for your test.
  • Which health benefits plans are accepted?
    All insurance plans are accepted.
  • How long is a typical wait to get tested?
    24hrs
  • How long is a typical wait to get test results after being tested?
    It could take 2-10 days to get results.

It is with an abundance of caution that we have decided to postpone all of our public programming, including operating hours for the Newhouse Center for Contemporary Art and the New York Chinese Scholar’s Garden, until further notice. The NYC Compost Project Food Scrap Drop-off will also be closed until further notice, effective Friday, March 20, 3:00 PM.

Snug Harbor’s main outdoor grounds and gardens will remain open to all.  We hope that despite the disruptions to daily life that this situation presents, you will still be able to enjoy the beauty and comfort of springtime at Snug Harbor.

For news of postponements, cancellations, or closures from our campus community, please contact those organizations directly.

As Staten Island’s largest cultural destination, we already have robust practices to sanitize all of our public spaces, and we’re taking additional steps to expand those efforts. Current guidance encourages everyone to follow sanitary habits that prevent the transmission of germs:

  • Wash your hands for 20 seconds with soap and water before eating and after using the restroom
  • Avoid touching your face, eyes, nose, and mouth
  • Cough/sneeze into the sleeve of your shirt or into tissues
  • Stay home if you are feeling ill
  • Give and accept a wave or a nod as a greeting at this time (no handshakes)
  • Wear face coverings when indoors, and outdoors when social distancing is not possible

As this situation is constantly evolving, please continue to check this page for news and updates of postponements and cancellations at Snug Harbor.

For the latest available information about COVID-19, please check the Centers for Disease Control and Prevention’s website and the NYC Department of Health website.

Thank you for your support, and we wish you and your family good health throughout this situation.

Updated May 27, 2020